Emotional Intelligence 2.0eBook - 2009
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This book struck me as a sales pitch more than anything. First, they want you to take their online testing (one use per book - no good if you borrowed from the library), then they talked about their training a lot, presumably to convince you that would be more worthwhile than the book.
The actual contents of the book were rather simple. Read it in an evening. Some basic exercises to do, but 70% of the book is fluff.
If you really think you need more EI, I'd recommend reading (or better, taking) a supervision course, of the kind you get at local college. They usually include lots of roleplaying and information on how to manage people, with less fluff. And there is an exam to make sure you don't just waste your time.
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